Shipping Policy

You must live in our delivery area to order. Delivery areas are set to the Melbourne Metro area. Please check online to find out if we deliver to your area.

After ordering online, you will receive an email confirmation from Earth Meals containing your order details. The night before delivery, you will receive a text message confirming your order will be received the following day. Once delivered, you will receive a text message with a link to proof of delivery.

All meals are delivered in an insulated box with an ice pack, to keep your meal cold for up to 8 hours.

We deliver between 8am – 6pm every Friday. If you will not be at home, we recommend you nominate a cool safe place for delivery of your order. If you do not provide a specific place for delivery, Earth Meals will leave your order at your front door. If you advise Earth Meals of any specific delivery instructions in your order, Earth Meals will endeavour to comply with these instructions to the best of our ability.

You will be responsible for your order from the time we deliver your products to the nominated address. We accept no liability or responsibility for any product once the product has been delivered to you.

Ownership of the goods will transfer to you once we have delivered in accordance with your delivery instructions.

Earth Meals cannot give or adhere to a request for a specific delivery time.

Earth Meals accepts no liability for the loss or deterioration of any goods once they have been delivered in accordance with the delivery instructions and our terms and conditions.

Earth Meals will not be held liable to any financial or physical damages of any kind.